Thanks for using HOPsphere Radius Security™ products. HOPsphere Radius Security software Demo is a service provided by HOPZERO Inc. (“HOPZERO”, “we” or “us”), located at 11400 Concordia University Drive, Austin, Texas78726, USA. These HOPZERO security software Terms of Service (which we refer to as the “Terms”) cover your use of and access to HOPZERO security software. Our Privacy Policy explains how we collect and use your information when using our service.

Your use of HOPZERO software requires that you agree to the Terms and Privacy Policy. Please read them carefully. If you do not understand these Terms or our Privacy Policy, or do not accept any part of them, then you should not use HOPZERO software.

Using HOPZERO Software

Age Restrictions

In order to use HOPZERO Software you must be 18 years of age or older and accepted our HOPZERO Terms and Privacy Policy.

Personal Use

By accepting these terms, you agree not to use HOPZERO software for business purposes; you must use the software only for personal non-commercial purposes.

Your HOPZERO Account

You will receive a HOPZERO ShareFIle account to upload files and receive reports. To protect your HOPZERO account, keep your password confidential. You are responsible for the activity that happens on or through your HOPZERO ShareFile account. Try not to reuse your HOPZERO account password on third-party applications. If you learn of any unauthorized use of your password or HOPZERO account, reset your password immediately.

Your Conduct

You may use HOPZERO software only as permitted by law, including applicable export and re-export control laws and regulations. You are responsible for your content stored in HOPZERO software. We may review your conduct and content in HOPZERO software for compliance with the Terms.

Your Information

HOPZERO software allows you to upload, submit, store, send and receive information. You retain ownership of any intellectual property rights that you hold in that information. HOPZERO requires, and you hereby warrant and represent, that any information submitted to HOPZERO during or in connection with your use of the GeoIP Databases or any related products or services offered by HOPZERO, has not been collected, stored, or transferred to HOPZERO in violation of any law, regulation, or contractual obligation applicable to you.


In connection with your use of HOPZERO software, we may send you service announcements, administrative messages, and other information.

HOPZERO Software

Using HOPZERO software does not give you ownership of any intellectual property rights in HOPZERO software or the content you access. You may not use content from HOPZERO Software unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in HOPZERO software. You may not remove, obscure, or alter any legal notices displayed in or along with HOPZERO software.

You may not copy, modify, distribute, sell, or lease any part of HOPZERO software or included software, nor may you reverse engineer or attempt to extract the source code of that software, without our written permission.

You agree that you will not, nor may you permit others to, disclose to any other third party, any fraud score information provided by HOPZERO, recognizing that the confidentiality of such information is vital to the performance of our services. Disclosure of such information shall be considered a material breach of this Agreement.

Modifying and Terminating HOPZERO Software

Changes to HOPZERO Software

We are constantly changing and improving HOPZERO software. We may make performance or security improvements, change functionalities or features, or make changes to comply with law or to prevent illegal activities on, or abuse of, our systems. We will provide notice of material changes to HOPZERO software that we reasonably believe will adversely impact your use of HOPZERO software. However, there are times when we will need to make changes to HOPZERO software without giving notice. These will be limited to instances where we need to take action to ensure the security and operability of the service, prevent abuse or where we must act to meet legal requirements.

Suspension and Termination

You can stop using HOPZERO software at any time. We may suspend or permanently disable your access to HOPZERO Software if you materially or repeatedly violate our Terms of Service. We will give you prior notice of us suspending or disabling your access to HOPZERO software. However, we may suspend or disable your access to HOPZERO software without notice if you are using HOPZERO Software in a manner that could cause us legal liability or disrupt other users’ ability to access and use HOPZERO software.

If we decide to discontinue HOPZERO Software, we will give you prior notice with a specific time period that will give you the opportunity to download your files. After the end of this time period you will not be able to access your files.


HOPZERO demo allows you to use HOPZERO online storage for uploads (subject to your compliance with the Terms), to use our HOPZERO software. Storage is provided through the Citrix ShareFile cloud. You may delete your data or your entire account at any time. You are responsible for maintaining backup copies of all your data.

Our Warranties and Disclaimers

HOPZERO delivers security assessment that provides policy driven control helping you to secure your private data and systems. Other than as expressly stated, we don’t make any commitments about the specific functionality available through HOPZERO software, its reliability, availability, or ability to meet your needs.

Liability for HOPZERO Software

HOPZERO is not responsible or liable for:

  1. losses that were not caused by our breach of these Terms;
  2. any loss or damage that was not, at the time the relevant contract with you was formed, a reasonably foreseeable consequence of HOPZERO breaching the Terms; or
  3. losses relating to any business of yours including lost profits, revenues, opportunity or data.

The total liability of HOPZERO, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the services (or, if the subject of the claim is the free service, to supplying you the services again).

Nothing in these terms is intended to exclude or limit the liability of HOPZERO and its suppliers and distributors for death or personal injury, fraud, fraudulent misrepresentation or any liability that cannot be excluded by law.

Laws Governing the Terms

If you live outside the European Union, the laws of Texas, U.S.A., excluding Texas’s conflict of laws statutes, will apply to any disputes arising out of or relating to these Terms or HOPZERO Software. All claims arising out of or relating to these Terms or HOPZERO software will be litigated exclusively in the federal or state courts of Austin, Texas, USA, and you and HOPZERO consent to personal jurisdiction in those courts.

If you live in the European Union, the laws and courts of your country of residence will apply to any disputes arising out of or relating to these Terms or HOPZERO software and you can bring legal proceedings in your local courts. Disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

About These Terms

We may modify these Terms or any additional terms that apply to HOPZERO software, for example: to reflect changes to HOPZERO software or to the law, custom, or political or economic policy; or in response to guidelines issued by regulators or relevant industry bodies; or to enable HOPZERO to meet its obligations. You should look at the Terms regularly. We’ll post notice of modifications to these Terms on this page. We’ll post notice of modified additional terms in HOPZERO software and will provide prior notice of material changes to the Terms to you. Changes will not apply retroactively and will become effective no sooner than 14 days after they are posted or notified to you. However, changes addressing new functions or features (“New Services”) or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a New Service, you should discontinue your use of that New Service (see “Termination” above, for more information).

If there is a conflict between these Terms and the Additional Terms, the Additional Terms will control for that conflict.

These Terms control the relationship between HOPZERO and you. They do not create any third party beneficiary rights.

If you do not comply with these Terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

Privacy Protection

HOPZERO’s Privacy Policy explains how we treat your personal data and protect your privacy when you use HOPZERO software. By using HOPZERO software, you agree that HOPZERO can use such data in accordance with our privacy policies.

Contact Us

If you have any questions about these Terms, please contact us.

Last updated: August 08, 2018